The checkout that asked for less
An online homeware shop removed four fields, one page and a forced account from its checkout. The first result looked like a failure.
3 articles on Returnonbehavior tagged "Field tests."
3 articles
An online homeware shop removed four fields, one page and a forced account from its checkout. The first result looked like a failure.
A project-management tool replaced its eight-step product tour with a single task. Fewer people finished onboarding. More of them were still there a month later.
A language-learning app moved its upgrade prompt from the first session to the first streak. Free-to-paid conversion fell for two weeks, then overtook the old flow.