Author

Marcus Lee

UX Writer

8+ years experience

Marcus Lee is a UX researcher who writes about usability testing, onboarding and interface design. He has sat behind the glass for more than four hundred moderated sessions. He writes for product teams who want evidence from real users before they ship another flow.

Credentials

  • UX researcher with 400+ moderated usability sessions
  • Eight years in usability research and onboarding design
  • Writes on interface decisions that change behavior
  • Two people at a small table with open notebooks

    How to run a five-user usability test this week

    You don’t need a lab, a budget or a research team to find the worst problems in your product. You need five people, one task and the discipline to stay quiet.

    Marcus Lee 8 min read

  • A laptop screen full of app tiles
    Field test 02

    Onboarding that teaches one thing

    A project-management tool replaced its eight-step product tour with a single task. Fewer people finished onboarding. More of them were still there a month later.

    Marcus Lee 7 min read