Return on Behavior Magazine
Home for marketing and customer service professionals


 
Posts Tagged ‘Twitter’
 

 

Listen, learn, and avoid consumer boycotts

Consumers are becoming increasingly proactive in the way they deal with companies following a poor customer experience, according to the ‘Customer Experience Impact Survey’.
by TeleFaction A/S
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The Expanding Universe of Customer Service

The way in which we care for customers is expanding fast. Welcome to the exciting world of social media.. A growing trend in the Twitter universe is customer service support.
by Andrea Kallie
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Top 10 marketing trends for 2010

Looking ahead to 2010, marketers will face continuing hard times with an increasing consumer focus on personal choice in terms of marketing media.
by TheWiseMarketer.com published by Pete Clark
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