http://returnonbehavior.com Home for marketing and customer service professionals Mon, 09 Jan 2012 09:09:35 +0000 en hourly 1 http://wordpress.org/?v=3.3.2 http://returnonbehavior.com/2009/09/the-impact-of-employee-performance-on-customer-experience/ http://returnonbehavior.com/2009/09/the-impact-of-employee-performance-on-customer-experience/#comments Sun, 27 Sep 2009 10:43:33 +0000 Daniela Guido http://returnonbehaviormagazine.com.previewdns.com/?p=804 http://returnonbehavior.com/2009/09/the-impact-of-employee-performance-on-customer-experience/feed/ 0