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	<title>Return on Behavior Magazine &#187; Similar Products</title>
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		<title>Consumer Behavior Revolution</title>
		<link>http://returnonbehavior.com/2010/01/consumer-behavior-revolution-2/</link>
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		<pubDate>Tue, 19 Jan 2010 18:35:12 +0000</pubDate>
		<dc:creator>Daniela Guido</dc:creator>
				<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Business To Consumer]]></category>
		<category><![CDATA[Collection Methodology]]></category>
		<category><![CDATA[Communication Channels]]></category>
		<category><![CDATA[Competitive Advantage]]></category>
		<category><![CDATA[Consumer Behavior]]></category>
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		<category><![CDATA[No Doubt]]></category>
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		<category><![CDATA[Phone Interviews]]></category>
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		<category><![CDATA[Tempers]]></category>
		<category><![CDATA[Traditional Focus]]></category>

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		<description><![CDATA[There is a rumor circulating that market research as we know it will be on life support by 2012 due to the increase of users on social networks. That is, according to some&#8230;. Social Media evangelists suggest that, especially business to consumer  companies will realize that there is no better way to gain competitive advantage [...]]]></description>
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		<title>Why Customer Focus Differentiates</title>
		<link>http://returnonbehavior.com/2009/09/why-customer-focus-differentiates-2/</link>
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		<pubDate>Sat, 26 Sep 2009 05:32:43 +0000</pubDate>
		<dc:creator>Ray Miller</dc:creator>
				<category><![CDATA[Customer Experience]]></category>
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		<category><![CDATA[Customer Focus]]></category>
		<category><![CDATA[Customer Loyalty]]></category>
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		<category><![CDATA[Edward R Murrow]]></category>
		<category><![CDATA[Global Distribution]]></category>
		<category><![CDATA[Hurry]]></category>
		<category><![CDATA[Indifference]]></category>
		<category><![CDATA[Litany]]></category>
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		<category><![CDATA[Perspectives]]></category>
		<category><![CDATA[Prod]]></category>
		<category><![CDATA[Product Quality]]></category>
		<category><![CDATA[Production Time]]></category>
		<category><![CDATA[Quality Levels]]></category>
		<category><![CDATA[Ray Miller]]></category>
		<category><![CDATA[Reliable Sources]]></category>
		<category><![CDATA[Service Provider]]></category>
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		<description><![CDATA[Discover the benefits of customer focus and the link with customer loyalty and profitability.. Has this ever happened to you? You&#8217;re in a hurry. You want to complete your business and the person serving you is preoccupied with something other than serving you. Then when you are served, you might get an insincere apology for [...]]]></description>
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