How is your behaviour impacting customer loyalty?

November 24th, 2010

As business owners we’re constantly looking for ways to engage our customers in a meaningful way that keeps them loyal, and ensures they buy more from us, more frequently. Read the rest of this entry »

3 Steps To Start Listening To Your Customers

October 25th, 2010

In TeleFaction we have worked with the Voice of the Customer disciplines for almost a decade now. Working with customers like Danske Bank and TopDanmark. Read the rest of this entry »

3 Steps To Start Listening To Your Customers

September 14th, 2010

In TeleFaction we have worked with the Voice of the Customer disciplines for almost 10 years now. Read the rest of this entry »

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