Return on Behavior Magazine
Home for marketing and customer service professionals


 
Posts Tagged ‘S Sales’
 

 
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In Difficult Times, Keep Your Customers Happy

Ironically, the cost of keeping a client is less costly than trying to find a new one…
by Drew Stevens
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23 Facts you can’t ignore about customers’ loyalty and satisfaction

These 23 facts that are probably the most important things to know about customer loyalty and customer satisfaction!
by TeleFaction A/S
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Service and marketing facts you cannot ignore

This article provides you with hardcore facts, that any contact center manager, marketing manager, call center manager and CEO cannot ignore.
by TeleFaction A/S
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