Return on Behavior Magazine » Ray Miller http://returnonbehavior.com Home for marketing and customer service professionals Sun, 29 Jan 2012 20:15:50 +0000 en hourly 1 http://wordpress.org/?v=3.2.1 Customer Expectations vs. Customer Needs http://returnonbehavior.com/2009/09/customer-expectations-vs-customer-needs/ http://returnonbehavior.com/2009/09/customer-expectations-vs-customer-needs/#comments Sat, 26 Sep 2009 06:22:52 +0000 Ray Miller http://returnonbehaviormagazine.com.previewdns.com/?p=661 http://returnonbehavior.com/2009/09/customer-expectations-vs-customer-needs/feed/ 0 Customer Focus in a Slow Economy http://returnonbehavior.com/2009/09/customer-focus-in-a-slow-economy/ http://returnonbehavior.com/2009/09/customer-focus-in-a-slow-economy/#comments Sat, 26 Sep 2009 06:02:28 +0000 Ray Miller http://returnonbehaviormagazine.com.previewdns.com/?p=650 http://returnonbehavior.com/2009/09/customer-focus-in-a-slow-economy/feed/ 0 Why Customer Focus Differentiates http://returnonbehavior.com/2009/09/why-customer-focus-differentiates-2/ http://returnonbehavior.com/2009/09/why-customer-focus-differentiates-2/#comments Sat, 26 Sep 2009 05:32:43 +0000 Ray Miller http://returnonbehaviormagazine.com.previewdns.com/?p=600 http://returnonbehavior.com/2009/09/why-customer-focus-differentiates-2/feed/ 0