http://returnonbehavior.com Home for marketing and customer service professionals Mon, 09 Jan 2012 09:09:35 +0000 en hourly 1 http://wordpress.org/?v=3.3.2 http://returnonbehavior.com/2009/09/is-customer-service-only-a-cost-factor-2/ http://returnonbehavior.com/2009/09/is-customer-service-only-a-cost-factor-2/#comments Sun, 27 Sep 2009 10:36:17 +0000 Fredrik Abildtrup http://returnonbehaviormagazine.com.previewdns.com/?p=792 http://returnonbehavior.com/2009/09/is-customer-service-only-a-cost-factor-2/feed/ 0 http://returnonbehavior.com/2009/09/is-customer-service-only-a-cost-factor/ http://returnonbehavior.com/2009/09/is-customer-service-only-a-cost-factor/#comments Sun, 27 Sep 2009 09:43:04 +0000 Fredrik Abildtrup http://returnonbehaviormagazine.com.previewdns.com/?p=734 http://returnonbehavior.com/2009/09/is-customer-service-only-a-cost-factor/feed/ 0