http://returnonbehavior.com Home for marketing and customer service professionals Sun, 29 Jan 2012 20:15:50 +0000 en hourly 1 http://wordpress.org/?v=3.2.1 http://returnonbehavior.com/2009/11/ten-tips-for-impeccable-customer-service/ http://returnonbehavior.com/2009/11/ten-tips-for-impeccable-customer-service/#comments Thu, 26 Nov 2009 11:12:01 +0000 Bill Hogg http://www.returnonbehavior.com/?p=1457 http://returnonbehavior.com/2009/11/ten-tips-for-impeccable-customer-service/feed/ 0 http://returnonbehavior.com/2009/09/pitfalls-in-customer-surveys/ http://returnonbehavior.com/2009/09/pitfalls-in-customer-surveys/#comments Sat, 26 Sep 2009 05:41:09 +0000 Peter Niemeyer http://returnonbehaviormagazine.com.previewdns.com/?p=619 http://returnonbehavior.com/2009/09/pitfalls-in-customer-surveys/feed/ 0 http://returnonbehavior.com/2009/09/customer-service-abcs/ http://returnonbehavior.com/2009/09/customer-service-abcs/#comments Sat, 26 Sep 2009 03:15:46 +0000 Silvana Clark http://returnonbehaviormagazine.com.previewdns.com/?p=534 http://returnonbehavior.com/2009/09/customer-service-abcs/feed/ 0 http://returnonbehavior.com/2009/09/make-your-customers-feel-like-stars/ http://returnonbehavior.com/2009/09/make-your-customers-feel-like-stars/#comments Sat, 26 Sep 2009 03:02:42 +0000 Donna Cutting http://returnonbehaviormagazine.com.previewdns.com/?p=513 http://returnonbehavior.com/2009/09/make-your-customers-feel-like-stars/feed/ 0 http://returnonbehavior.com/2009/09/the-state-of-customer-experience-2007/ http://returnonbehavior.com/2009/09/the-state-of-customer-experience-2007/#comments Sat, 26 Sep 2009 02:00:32 +0000 Micheal Leander Nielsen http://returnonbehaviormagazine.com.previewdns.com/?p=425 http://returnonbehavior.com/2009/09/the-state-of-customer-experience-2007/feed/ 0