Return on Behavior Magazine
Home for marketing and customer service professionals


 
Posts Tagged ‘Obstacles’
 

 
hospitality

Four keys to building loyalty in the hospitality industry

With customers focusing on location and cost in their hotel choice stays, and since a hotel property’s location is fixed, building guest loyalty is crucial - but how can it be achieved?
by Joe Sullivan
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Embrace Your Customer’s Complaints

Delivery of high quality customer service is, in truth only as complicated as, we the deliverers make it. And my, don’t we often make it complicated..
by TeleFaction A/S
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Untitled-14

Embrace Your Customer’s Complaints

Delivery of high quality customer service is, in truth only as complicated as, we the deliverers make it. And my, don’t we often make it complicated…
by Dave D'Arcy
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