Return on Behavior Magazine » Nordstrom http://returnonbehavior.com Home for marketing and customer service professionals Mon, 09 Jan 2012 09:09:35 +0000 en hourly 1 http://wordpress.org/?v=3.3.2 Where Legendary Customer Service Begins http://returnonbehavior.com/2009/09/where-legendary-customer-service-begins/ http://returnonbehavior.com/2009/09/where-legendary-customer-service-begins/#comments Sun, 27 Sep 2009 09:58:13 +0000 Bill Capodagli http://returnonbehaviormagazine.com.previewdns.com/?p=744 http://returnonbehavior.com/2009/09/where-legendary-customer-service-begins/feed/ 1 You Are The Leader – Customer Excellence Begins With You http://returnonbehavior.com/2009/09/you-are-the-leader-customer-excellence-begins-with-you/ http://returnonbehavior.com/2009/09/you-are-the-leader-customer-excellence-begins-with-you/#comments Sat, 26 Sep 2009 05:49:00 +0000 Donn Kirst http://returnonbehaviormagazine.com.previewdns.com/?p=628 http://returnonbehavior.com/2009/09/you-are-the-leader-customer-excellence-begins-with-you/feed/ 0 The 6 key factors that influence customer loyalty http://returnonbehavior.com/2009/09/the-6-key-factors-that-influence-customer-loyalty/ http://returnonbehavior.com/2009/09/the-6-key-factors-that-influence-customer-loyalty/#comments Sat, 26 Sep 2009 02:46:38 +0000 TheWiseMarketer.com published by Pete Clark http://returnonbehaviormagazine.com.previewdns.com/?p=488 http://returnonbehavior.com/2009/09/the-6-key-factors-that-influence-customer-loyalty/feed/ 0