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Posts Tagged ‘Marketing Manager’
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Marketing
Untitled-20

Market Research – Making It Useful, Not Just Interesting

A wise but anonymous marketer once said that a market research report that gets described as “interesting” has failed. It’s only when it’s “useful” that it gets the pass mark.
by Neil Stewart
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Customer Experience
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Facts you cannot ignore as a customer service or marketing manager

If you attend a marketing, management or customer service conference, you are bound to hear a whole bunch of quotes and “buzz-sentences”…
by Micheal Leander Nielsen
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Customer Experience
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Service and marketing facts you cannot ignore

This article provides you with hardcore facts, that any contact center manager, marketing manager, call center manager and CEO cannot ignore.
by TeleFaction A/S
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Customer Experience
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Loyal behavior reflects on ROI

Persistence with loyalty development undoubtedly led to a surplus on the bottom line, and simply proves the invaluable link between…
by Peter Winther
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