Return on Behavior Magazine
Home for marketing and customer service professionals
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Posts Tagged ‘Management Team’
 

 
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Don’t Silo-Out the Customer Service Department

In the increasing trend of out-sourcing customer service departments overseas, we look to giving you some very good reasons why it should be closer to home.
by David Rance
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Neglect Your Contact Center and You’ll Neglect Your Customers

Do you fully recognize the critical role that the contact center has within your organization?
by Jodie Monger
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