<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Return on Behavior Magazine &#187; Lot</title>
	<atom:link href="http://returnonbehavior.com/tag/lot/feed/" rel="self" type="application/rss+xml" />
	<link>http://returnonbehavior.com</link>
	<description>Home for marketing and customer service professionals</description>
	<lastBuildDate>Mon, 09 Jan 2012 09:09:35 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.3.2</generator>
		<item>
		<title>6 steps to Improve Customer Service Right Now</title>
		<link>http://returnonbehavior.com/2010/06/6-steps-to-improve-customer-service-right-now/</link>
		<comments>http://returnonbehavior.com/2010/06/6-steps-to-improve-customer-service-right-now/#comments</comments>
		<pubDate>Tue, 22 Jun 2010 03:15:59 +0000</pubDate>
		<dc:creator>Kevin Stirtz</dc:creator>
				<category><![CDATA[Operations]]></category>
		<category><![CDATA[Advice]]></category>
		<category><![CDATA[Building Trust]]></category>
		<category><![CDATA[Customer Service Seminars]]></category>
		<category><![CDATA[Discover]]></category>
		<category><![CDATA[Great Customer Service]]></category>
		<category><![CDATA[Harder Time]]></category>
		<category><![CDATA[Lot]]></category>
		<category><![CDATA[Niche]]></category>
		<category><![CDATA[Paying Attention]]></category>
		<category><![CDATA[Pertinent Questions]]></category>
		<category><![CDATA[Relationship]]></category>
		<category><![CDATA[Reminder]]></category>
		<category><![CDATA[Reminders]]></category>
		<category><![CDATA[Road Map]]></category>

		<guid isPermaLink="false">http://www.returnonbehavior.com/?p=2222</guid>
		<description><![CDATA[We get a lot of advice about how to deliver great customer service. Many of the tips are reminders of what we already know (but we occasionally forget). And these are useful. But sometimes, we need more than a reminder. Sometimes it’s helpful to have a system or, at least, some steps to follow. Here [...]]]></description>
		<wfw:commentRss>http://returnonbehavior.com/2010/06/6-steps-to-improve-customer-service-right-now/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Building Loyalty &#8211; 5 Steps to Succeeding in Difficult Times</title>
		<link>http://returnonbehavior.com/2009/09/building-loyalty-5-steps-to-succeeding-in-difficult-times/</link>
		<comments>http://returnonbehavior.com/2009/09/building-loyalty-5-steps-to-succeeding-in-difficult-times/#comments</comments>
		<pubDate>Sat, 26 Sep 2009 05:44:05 +0000</pubDate>
		<dc:creator>Blaine Millet</dc:creator>
				<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[5 Steps]]></category>
		<category><![CDATA[Advantage]]></category>
		<category><![CDATA[Business Owners]]></category>
		<category><![CDATA[Decisions]]></category>
		<category><![CDATA[Difficult Times]]></category>
		<category><![CDATA[Economic Conditions]]></category>
		<category><![CDATA[Focus]]></category>
		<category><![CDATA[Foreseeable Future]]></category>
		<category><![CDATA[Game]]></category>
		<category><![CDATA[Hypothesis]]></category>
		<category><![CDATA[Inquiries]]></category>
		<category><![CDATA[Long Time]]></category>
		<category><![CDATA[Lot]]></category>
		<category><![CDATA[Loyalty]]></category>
		<category><![CDATA[Money]]></category>
		<category><![CDATA[Norm]]></category>
		<category><![CDATA[Profitability]]></category>
		<category><![CDATA[Shoppers]]></category>
		<category><![CDATA[Variety]]></category>

		<guid isPermaLink="false">http://returnonbehaviormagazine.com.previewdns.com/?p=623</guid>
		<description><![CDATA[Consistently deliver a truly awesome customer experience each and every day.. Let&#8217;s face it, more and more people are worried about the current economic conditions and how they will be impacted. Comments such as, &#8220;Our inquiries have really dropped off,&#8221; &#8220;People are sure taking a long time to make buying decisions,&#8221; &#8220;Our customers are demanding [...]]]></description>
		<wfw:commentRss>http://returnonbehavior.com/2009/09/building-loyalty-5-steps-to-succeeding-in-difficult-times/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>

