How to Build Customer Loyalty – Make and Keep Credible Promises

May 21st, 2010

It is no wonder that very few companies enjoy customer loyalty nowadays. Consumers are skeptical of company promises. Read the rest of this entry »

Growing your Business one Customer at a time

September 26th, 2009

Rule #1: Think of customers as individuals.  Once we think that way, we realize our business is our customer, not our product or services.

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