Is Customer Service only a Cost-Factor?
Often, employees only focus on making a sale, thereby forgetting to ask the question why the customer buys the product.
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Is Customer Service only a Cost-Factor?
Often, employees only focus on making a sale, thereby forgetting to ask the question why the customer buys the product.
Am I a bad customer?
Pardon me. But I have a question for you. Can you help me understand why my bank and my insurance company do not want anymore of my money?