Return on Behavior Magazine
Home for marketing and customer service professionals


 
Posts Tagged ‘Insights‚Äô
 

 
art of keeping

Measuring the customer experience

We take a look with Fredrik Abildtrup, the CEO of TeleFaction on how to measure the customer experience..
by James Digby
0

 
 

The Impact of Employee Performance on Customer Experience

In times of crisis, several companies need a good knock on the head to come back to the basics and stop the search for the guilty.
by Daniela Guido
0

 
 

Creating and Feeding the Customer Management Strategy

Businesses stand to reap massive rewards by regularly reviewing strategies that enable them to  create value for their customers.
by Doug Leather
0

 

 

More important facts you cannot ignore - part 4

Whenever you attend marketing, management or customer service conferences, you will hear the same exciting thing every time.
by TeleFaction A/S
0