Return on Behavior Magazine
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Posts Tagged ‘Guess’


Four keys to building loyalty in the hospitality industry

With customers focusing on location and cost in their hotel choice stays, and since a hotel property’s location is fixed, building guest loyalty is crucial - but how can it be achieved?
by Joe Sullivan


Am I a bad customer?

Pardon me. But I have a question for you. Can you help me understand why my bank and my insurance company do not want anymore of my money?
by Micheal Leander Nielsen