Return on Behavior Magazine
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Posts Tagged ‘Frustrations’
 

 
no excuse for bad customer service

Poor customer service, there is no excuse

Businesses fail because of two main causes – they can’t generate enough sales or they are poor at customer service. The inability to generate sales can be influenced by many human, physical and environmental circumstances; ...
by Rob McKay
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alien

The Expanding Universe of Customer Service

The way in which we care for customers is expanding fast. Welcome to the exciting world of social media.. A growing trend in the Twitter universe is customer service support.
by Andrea Kallie
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Untitled-16

Turning Difficult Customers into Raving Fans

If there is one thing that businesses still have to master, it is the art of customer satisfaction.
by TeleFaction A/S
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