http://returnonbehavior.com Home for marketing and customer service professionals Mon, 09 Jan 2012 09:09:35 +0000 en hourly 1 http://wordpress.org/?v=3.3.2 http://returnonbehavior.com/2010/11/poor-customer-service-there-is-no-excuse/ http://returnonbehavior.com/2010/11/poor-customer-service-there-is-no-excuse/#comments Wed, 24 Nov 2010 06:33:26 +0000 Rob McKay http://www.returnonbehavior.com/?p=2463 http://returnonbehavior.com/2010/11/poor-customer-service-there-is-no-excuse/feed/ 0 http://returnonbehavior.com/2009/11/ten-tips-for-impeccable-customer-service/ http://returnonbehavior.com/2009/11/ten-tips-for-impeccable-customer-service/#comments Thu, 26 Nov 2009 11:12:01 +0000 Bill Hogg http://www.returnonbehavior.com/?p=1457 http://returnonbehavior.com/2009/11/ten-tips-for-impeccable-customer-service/feed/ 0 http://returnonbehavior.com/2009/09/4-ways-you-can-handle-customer-service-better/ http://returnonbehavior.com/2009/09/4-ways-you-can-handle-customer-service-better/#comments Sat, 26 Sep 2009 03:47:36 +0000 Leonard Buchholz http://returnonbehaviormagazine.com.previewdns.com/?p=573 http://returnonbehavior.com/2009/09/4-ways-you-can-handle-customer-service-better/feed/ 0 http://returnonbehavior.com/2009/09/turning-difficult-customers-into-raving-fans/ http://returnonbehavior.com/2009/09/turning-difficult-customers-into-raving-fans/#comments Sat, 26 Sep 2009 03:45:41 +0000 TeleFaction A/S http://returnonbehaviormagazine.com.previewdns.com/?p=569 http://returnonbehavior.com/2009/09/turning-difficult-customers-into-raving-fans/feed/ 0 http://returnonbehavior.com/2009/09/406/ http://returnonbehavior.com/2009/09/406/#comments Sat, 26 Sep 2009 01:47:37 +0000 David Rance http://returnonbehaviormagazine.com.previewdns.com/?p=406 http://returnonbehavior.com/2009/09/406/feed/ 0