http://returnonbehavior.com Home for marketing and customer service professionals Sun, 29 Jan 2012 20:15:50 +0000 en hourly 1 http://wordpress.org/?v=3.2.1 http://returnonbehavior.com/2011/04/why-you-should-love-challenging-customers/ http://returnonbehavior.com/2011/04/why-you-should-love-challenging-customers/#comments Thu, 07 Apr 2011 07:51:54 +0000 Jeff Korhan http://www.returnonbehavior.com/?p=2658 http://returnonbehavior.com/2011/04/why-you-should-love-challenging-customers/feed/ 0 http://returnonbehavior.com/2010/04/5-steps-to-keeping-your-customers/ http://returnonbehavior.com/2010/04/5-steps-to-keeping-your-customers/#comments Mon, 26 Apr 2010 00:12:37 +0000 Fredrik Abildtrup http://www.returnonbehavior.com/?p=2049 http://returnonbehavior.com/2010/04/5-steps-to-keeping-your-customers/feed/ 0 http://returnonbehavior.com/2010/01/prerequisites-for-cross-and-up-sales/ http://returnonbehavior.com/2010/01/prerequisites-for-cross-and-up-sales/#comments Tue, 19 Jan 2010 19:12:41 +0000 Fredrik Abildtrup http://www.returnonbehavior.com/?p=1745 http://returnonbehavior.com/2010/01/prerequisites-for-cross-and-up-sales/feed/ 0 http://returnonbehavior.com/2009/09/customer-experience-more-important-than-ever-in-tough-times-2/ http://returnonbehavior.com/2009/09/customer-experience-more-important-than-ever-in-tough-times-2/#comments Sun, 27 Sep 2009 10:51:28 +0000 Jim Barnes http://returnonbehaviormagazine.com.previewdns.com/?p=816 http://returnonbehavior.com/2009/09/customer-experience-more-important-than-ever-in-tough-times-2/feed/ 0 http://returnonbehavior.com/2009/09/is-customer-service-only-a-cost-factor-2/ http://returnonbehavior.com/2009/09/is-customer-service-only-a-cost-factor-2/#comments Sun, 27 Sep 2009 10:36:17 +0000 Fredrik Abildtrup http://returnonbehaviormagazine.com.previewdns.com/?p=792 http://returnonbehavior.com/2009/09/is-customer-service-only-a-cost-factor-2/feed/ 0 http://returnonbehavior.com/2009/09/in-difficult-times-keep-your-customers-happy/ http://returnonbehavior.com/2009/09/in-difficult-times-keep-your-customers-happy/#comments Sun, 27 Sep 2009 10:26:26 +0000 Drew Stevens http://returnonbehaviormagazine.com.previewdns.com/?p=767 http://returnonbehavior.com/2009/09/in-difficult-times-keep-your-customers-happy/feed/ 0 http://returnonbehavior.com/2009/09/is-customer-service-only-a-cost-factor/ http://returnonbehavior.com/2009/09/is-customer-service-only-a-cost-factor/#comments Sun, 27 Sep 2009 09:43:04 +0000 Fredrik Abildtrup http://returnonbehaviormagazine.com.previewdns.com/?p=734 http://returnonbehavior.com/2009/09/is-customer-service-only-a-cost-factor/feed/ 0 http://returnonbehavior.com/2009/09/turning-difficult-customers-into-raving-fans/ http://returnonbehavior.com/2009/09/turning-difficult-customers-into-raving-fans/#comments Sat, 26 Sep 2009 03:45:41 +0000 TeleFaction A/S http://returnonbehaviormagazine.com.previewdns.com/?p=569 http://returnonbehavior.com/2009/09/turning-difficult-customers-into-raving-fans/feed/ 0