Return on Behavior Magazine
Home for marketing and customer service professionals
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Posts Tagged ‘Eight Times’
 

 
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Improving Customer Retention during a Slowdown

Daniel Alcorn looks at 5 statistics you should consider before creating your next marketing strategy.
by Daniel Alcorn
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Don’t Worry About Customer Satisfaction If You’re Not Going To Do Anything About It

The science of harnessing customer loyalty and satisfaction is getting very trendy in business.
by Max Kalehoff
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