Improving Customer Retention during a Slowdown

April 26th, 2010

Daniel Alcorn looks at 5 statistics you should consider before creating your next marketing strategy. Read the rest of this entry »

Improving Customer Retention during a Slowdown

March 24th, 2010

Daniel Alcorn looks at 5 statistics you should consider before creating your next marketing strategy. Read the rest of this entry »

Customer Psycho-Economics In An Economic Crisis

February 15th, 2010

Stress, confusion, uncertainty and even fear—these emotions are surging in the customer because of the economic crisis. Read the rest of this entry »

Tough times mean the customer is king once again

September 27th, 2009

Now, more than ever, British SMEs are devoting time, money and effort to improving their customer relationships.

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Six steps to keep the brand alive when the economy slides

September 27th, 2009

When the economy slides, most companies try to cut back on what they see as a cost centre: marketing, branding, and advertising. Read the rest of this entry »

Six steps to keep the brand alive when the economy slides

September 26th, 2009

When the economy slides, most companies try to cut back on what they see as a cost centre: marketing, branding, and advertising. But there’s a clear-cut way to win against the odds… Read the rest of this entry »

Customer Focus in a Slow Economy

September 26th, 2009

In these tough and challenging times, getting the customer experience right is critical…

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