Building lasting & profitable customer dynamic engagements

October 25th, 2010

The Internet is changing the way businesses engage with their customers. No longer is the front desk or the telephone the only means of interacting with customers. Read the rest of this entry »

Building lasting and profitable customer dynamic engagements

September 9th, 2010

The Internet is changing the way businesses engage with their customers. No longer is the front desk or the telephone the only means of interacting with customers. Read the rest of this entry »

Corporate Branding meets Dynamic Customer Surveying

September 26th, 2009

Keeping the balance between brand stability and flexible adaptation Read the rest of this entry »

How to create a stable but dynamic Customer Environment

September 26th, 2009

Constant change rules the world and constant changing customer requirements rule your business. Read the rest of this entry »

Corporate Branding meets Dynamic Customer Surveying

September 26th, 2009

Keeping the balance between brand stability and flexible adaptation Read the rest of this entry »

How to create a stable but dynamic Customer Environment

September 26th, 2009

Evolution is the best proof for the fact that nothing is stable; constant change rules the world and constant changing customer requirements rule your business.  Read the rest of this entry »

ALERD, Part 2: the new paradigm in dynamic customer surveying: Ask, Listen, Evaluate Response, Dialogue!

September 26th, 2009

Read the rest of this entry »

ALERD: The new paradigm in dynamic customer surveying.

September 26th, 2009

Ask, Listen, Evaluate Response, Dialogue! Read the rest of this entry »

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