Customer Service is Key in Today’s Economic Climate
Do you know how much your customers are helping you survive the downturn?
Home for marketing and customer service professionals
Four ways to keep good employees engaged
The engagement levels of company employees can make all the difference between customer retention and defection.
Five Tips for Marketing in a Recession
Are we in a recession? Maybe, maybe not. However, let’s assume that at least the U.S. economy will be in a recession and that as marketers, we need to work within that reality.