<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Return on Behavior Magazine &#187; Desires</title>
	<atom:link href="http://returnonbehavior.com/tag/desires/feed/" rel="self" type="application/rss+xml" />
	<link>http://returnonbehavior.com</link>
	<description>Home for marketing and customer service professionals</description>
	<lastBuildDate>Sun, 29 Jan 2012 20:15:50 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.2.1</generator>
		<item>
		<title>How to Build Customer Loyalty – Make and Keep Credible Promises</title>
		<link>http://returnonbehavior.com/2010/05/how-to-build-customer-loyalty-%e2%80%93-make-and-keep-credible-promises/</link>
		<comments>http://returnonbehavior.com/2010/05/how-to-build-customer-loyalty-%e2%80%93-make-and-keep-credible-promises/#comments</comments>
		<pubDate>Fri, 21 May 2010 01:15:45 +0000</pubDate>
		<dc:creator>Scott Glatstein</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Operations]]></category>
		<category><![CDATA[Consumer Expectations]]></category>
		<category><![CDATA[Consumers]]></category>
		<category><![CDATA[Customer Loyalty]]></category>
		<category><![CDATA[Decade]]></category>
		<category><![CDATA[Desires]]></category>
		<category><![CDATA[Expectation]]></category>
		<category><![CDATA[Hotel Room]]></category>
		<category><![CDATA[Leaves]]></category>
		<category><![CDATA[Letdown]]></category>
		<category><![CDATA[Marketing Consultancy]]></category>
		<category><![CDATA[Marketplace Success]]></category>
		<category><![CDATA[New York Marketing]]></category>
		<category><![CDATA[Organization]]></category>
		<category><![CDATA[People]]></category>
		<category><![CDATA[President Robert]]></category>
		<category><![CDATA[Promise]]></category>
		<category><![CDATA[Promises]]></category>
		<category><![CDATA[Reason To Believe]]></category>
		<category><![CDATA[Safety And Security]]></category>
		<category><![CDATA[Service Provider]]></category>

		<guid isPermaLink="false">http://www.returnonbehavior.com/?p=2136</guid>
		<description><![CDATA[It is no wonder that very few companies enjoy customer loyalty nowadays. Consumers are skeptical of company promises. A “new” product is not really “new.” A great-looking item on an info-commercial works much differently than demonstrated. The beautifully designed hotel room pictured on the website leaves a lot to be desired. This is why in [...]]]></description>
		<wfw:commentRss>http://returnonbehavior.com/2010/05/how-to-build-customer-loyalty-%e2%80%93-make-and-keep-credible-promises/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Navigating the Changing Winds &#8211; 6 Master Strategies to Building Customer Loyalty</title>
		<link>http://returnonbehavior.com/2009/11/navigating-the-changing-winds-6-master-strategies-to-building-customer-loyalty-2/</link>
		<comments>http://returnonbehavior.com/2009/11/navigating-the-changing-winds-6-master-strategies-to-building-customer-loyalty-2/#comments</comments>
		<pubDate>Thu, 26 Nov 2009 10:37:39 +0000</pubDate>
		<dc:creator>Kellie D'Andrea</dc:creator>
				<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Operations]]></category>
		<category><![CDATA[Building Customer Loyalty]]></category>
		<category><![CDATA[Compassion]]></category>
		<category><![CDATA[Current State]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Desires]]></category>
		<category><![CDATA[Dime A Dozen]]></category>
		<category><![CDATA[Expectation]]></category>
		<category><![CDATA[Focus]]></category>
		<category><![CDATA[Hospitality]]></category>
		<category><![CDATA[Master Strategies]]></category>
		<category><![CDATA[Master Strategy]]></category>
		<category><![CDATA[New President]]></category>
		<category><![CDATA[Next Level]]></category>
		<category><![CDATA[Patient Ear]]></category>
		<category><![CDATA[People]]></category>
		<category><![CDATA[Profitability]]></category>
		<category><![CDATA[Smile]]></category>
		<category><![CDATA[Spending Time]]></category>
		<category><![CDATA[State Of The Economy]]></category>
		<category><![CDATA[Unemployment]]></category>

		<guid isPermaLink="false">http://www.returnonbehavior.com/?p=1485</guid>
		<description><![CDATA[Spending time getting to know your customers will help you reap long term benefits in profitability.. The winds &#8220;they are a changing my friend&#8221;. The current state of the economy, a new President, failing financial systems, fluctuating prices and high unemployment have caused many of us to pause and evaluate opportunities to reduce expenses and [...]]]></description>
		<wfw:commentRss>http://returnonbehavior.com/2009/11/navigating-the-changing-winds-6-master-strategies-to-building-customer-loyalty-2/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Key Consumer Trends for an Uncertain 2009</title>
		<link>http://returnonbehavior.com/2009/09/key-consumer-trends-for-an-uncertain-2009/</link>
		<comments>http://returnonbehavior.com/2009/09/key-consumer-trends-for-an-uncertain-2009/#comments</comments>
		<pubDate>Sat, 26 Sep 2009 06:43:53 +0000</pubDate>
		<dc:creator>TheWiseMarketer.com published by Pete Clark</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Backlash Against]]></category>
		<category><![CDATA[Budgets]]></category>
		<category><![CDATA[Choices]]></category>
		<category><![CDATA[Consumer Trends]]></category>
		<category><![CDATA[Consumers]]></category>
		<category><![CDATA[Desires]]></category>
		<category><![CDATA[Director Of Research]]></category>
		<category><![CDATA[Economic Crisis]]></category>
		<category><![CDATA[Financial Insecurity]]></category>
		<category><![CDATA[Fun Activities]]></category>
		<category><![CDATA[Global Background]]></category>
		<category><![CDATA[Holleran]]></category>
		<category><![CDATA[Lifestyles]]></category>
		<category><![CDATA[Little Luxuries]]></category>
		<category><![CDATA[Mintel]]></category>
		<category><![CDATA[Pace]]></category>
		<category><![CDATA[Recession]]></category>
		<category><![CDATA[Shoppers]]></category>
		<category><![CDATA[Tho]]></category>
		<category><![CDATA[Uncertainty]]></category>

		<guid isPermaLink="false">http://returnonbehaviormagazine.com.previewdns.com/?p=699</guid>
		<description><![CDATA[Against a global background of citizens and businesses being shaken rudely into uncertainty by the economic crisis, Mintel has forecast the five main ways in which consumers are likely to adapt and make the best of 2009. To begin with, in a kind of a backlash against the fast pace of the modern world, people [...]]]></description>
		<wfw:commentRss>http://returnonbehavior.com/2009/09/key-consumer-trends-for-an-uncertain-2009/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>

