7 Ways to Keep Your Existing Customers

April 26th, 2010

Author and Speaker Mark Holmes ask us if customer loyalty is increasing, and looks at how you can keep existing business, or create new sales opportunities. Read the rest of this entry »

Personality Traits of B2B Decision Makers

February 15th, 2010

When we want to get inside our prospective and current customers’ heads, we can be on the lookout for five traits that help build context. Read the rest of this entry »

Personality Traits of B2B Decision Makers

January 18th, 2010

When we want to get inside our prospective and current customers’ heads, we can be on the lookout for five traits that help build context.

Read the rest of this entry »

Tough times mean the customer is king once again

September 27th, 2009

Now, more than ever, British SMEs are devoting time, money and effort to improving their customer relationships.

Read the rest of this entry »

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