Return on Behavior Magazine » Customer Service http://returnonbehavior.com Home for marketing and customer service professionals Sun, 29 Jan 2012 20:15:50 +0000 en hourly 1 http://wordpress.org/?v=3.2.1 Fathoming Amazon: 9 Things to Know (Infographic) http://returnonbehavior.com/2011/11/fathoming-amazon-9-things-to-know-infographic/ http://returnonbehavior.com/2011/11/fathoming-amazon-9-things-to-know-infographic/#comments Mon, 21 Nov 2011 15:51:54 +0000 TeleFaction A/S http://returnonbehavior.com/?p=4179 http://returnonbehavior.com/2011/11/fathoming-amazon-9-things-to-know-infographic/feed/ 0 It’s not about the customer… http://returnonbehavior.com/2011/06/its-not-about-the-customer/ http://returnonbehavior.com/2011/06/its-not-about-the-customer/#comments Wed, 08 Jun 2011 11:40:56 +0000 John Hersey http://www.returnonbehavior.com/?p=2892 http://returnonbehavior.com/2011/06/its-not-about-the-customer/feed/ 0 How to Completely Restore Customer Confidence After Things Go Wrong http://returnonbehavior.com/2010/02/how-to-completely-restore-customer-confidence-after-things-go-wrong/ http://returnonbehavior.com/2010/02/how-to-completely-restore-customer-confidence-after-things-go-wrong/#comments Mon, 15 Feb 2010 05:41:24 +0000 Myra Golden http://www.returnonbehavior.com/?p=1826 http://returnonbehavior.com/2010/02/how-to-completely-restore-customer-confidence-after-things-go-wrong/feed/ 0 Navigating the Changing Winds – 6 Master Strategies to Building Customer Loyalty http://returnonbehavior.com/2009/11/navigating-the-changing-winds-6-master-strategies-to-building-customer-loyalty-2/ http://returnonbehavior.com/2009/11/navigating-the-changing-winds-6-master-strategies-to-building-customer-loyalty-2/#comments Thu, 26 Nov 2009 10:37:39 +0000 Kellie D'Andrea http://www.returnonbehavior.com/?p=1485 http://returnonbehavior.com/2009/11/navigating-the-changing-winds-6-master-strategies-to-building-customer-loyalty-2/feed/ 1 Customer Service is Key in Today’s Economic Climate http://returnonbehavior.com/2009/09/customer-service-is-key-in-todays-economic-climate/ http://returnonbehavior.com/2009/09/customer-service-is-key-in-todays-economic-climate/#comments Sun, 27 Sep 2009 10:56:10 +0000 Bob Selden http://returnonbehaviormagazine.com.previewdns.com/?p=829 http://returnonbehavior.com/2009/09/customer-service-is-key-in-todays-economic-climate/feed/ 0 Is Customer Service only a Cost-Factor? http://returnonbehavior.com/2009/09/is-customer-service-only-a-cost-factor/ http://returnonbehavior.com/2009/09/is-customer-service-only-a-cost-factor/#comments Sun, 27 Sep 2009 09:43:04 +0000 Fredrik Abildtrup http://returnonbehaviormagazine.com.previewdns.com/?p=734 http://returnonbehavior.com/2009/09/is-customer-service-only-a-cost-factor/feed/ 0 Are Customers As Loyal As Puppies? http://returnonbehavior.com/2009/09/are-customers-as-loyal-as-puppies/ http://returnonbehavior.com/2009/09/are-customers-as-loyal-as-puppies/#comments Sat, 26 Sep 2009 05:26:12 +0000 Chris Stiehl http://returnonbehaviormagazine.com.previewdns.com/?p=589 http://returnonbehavior.com/2009/09/are-customers-as-loyal-as-puppies/feed/ 0 Growing your Business one Customer at a time http://returnonbehavior.com/2009/09/growing-your-business-one-customer-at-a-time/ http://returnonbehavior.com/2009/09/growing-your-business-one-customer-at-a-time/#comments Sat, 26 Sep 2009 02:49:32 +0000 Liz Tahir http://returnonbehaviormagazine.com.previewdns.com/?p=492 http://returnonbehavior.com/2009/09/growing-your-business-one-customer-at-a-time/feed/ 0