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	<title>Return on Behavior Magazine &#187; Customer Service Employees</title>
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		<title>Tips for Hiring Customer Service Champions</title>
		<link>http://returnonbehavior.com/2011/04/tips-for-hiring-customer-service-champions/</link>
		<comments>http://returnonbehavior.com/2011/04/tips-for-hiring-customer-service-champions/#comments</comments>
		<pubDate>Thu, 28 Apr 2011 12:47:20 +0000</pubDate>
		<dc:creator>Brendan Cruickshank</dc:creator>
				<category><![CDATA[Operations]]></category>
		<category><![CDATA[Awesome Customer Service]]></category>
		<category><![CDATA[Best Kept Secrets]]></category>
		<category><![CDATA[Customer Service Employee]]></category>
		<category><![CDATA[Customer Service Employees]]></category>
		<category><![CDATA[Customer Service Representative]]></category>
		<category><![CDATA[Customer Service Representatives]]></category>
		<category><![CDATA[Empathy]]></category>
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		<category><![CDATA[Interview Room]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Playing Basketball]]></category>
		<category><![CDATA[Possible Light]]></category>
		<category><![CDATA[Service Position]]></category>
		<category><![CDATA[Shuffle]]></category>
		<category><![CDATA[Will Rogers]]></category>
		<category><![CDATA[Word Of Mouth]]></category>
		<category><![CDATA[Yoga]]></category>

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		<description><![CDATA[Customer service representatives are the underappreciated front lines of any business. They will make the difference between keeping customers and having to go out and find new ones. It’s always much easier to keep the customers you’ve got – and then let them do your marketing for you, through word of mouth. But how can [...]]]></description>
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