Return on Behavior Magazine » Customer Service Departments http://returnonbehavior.com Home for marketing and customer service professionals Mon, 09 Jan 2012 09:09:35 +0000 en hourly 1 http://wordpress.org/?v=3.3.2 Turning Difficult Customers into Raving Fans http://returnonbehavior.com/2009/09/turning-difficult-customers-into-raving-fans/ http://returnonbehavior.com/2009/09/turning-difficult-customers-into-raving-fans/#comments Sat, 26 Sep 2009 03:45:41 +0000 TeleFaction A/S http://returnonbehaviormagazine.com.previewdns.com/?p=569 http://returnonbehavior.com/2009/09/turning-difficult-customers-into-raving-fans/feed/ 0 Don’t Silo-Out the Customer Service Department http://returnonbehavior.com/2009/09/dont-silo-out-the-customer-service-department/ http://returnonbehavior.com/2009/09/dont-silo-out-the-customer-service-department/#comments Sat, 26 Sep 2009 02:22:30 +0000 David Rance http://returnonbehaviormagazine.com.previewdns.com/?p=453 http://returnonbehavior.com/2009/09/dont-silo-out-the-customer-service-department/feed/ 0