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Posts Tagged ‘Customer Intelligence’

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Consumer Behavior Revolution

There is a rumor circulating that market research as we know it will be on life support by 2012 due to the increase of users on social networks. That is, according to some….
by Daniela Guido


New Interest in, and New Tools for Measuring, Customer Satisfaction

There’s new interest in solving an age-old corporate problem: how to measure customer satisfaction.
by Tony Lopresti