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	<title>Return on Behavior Magazine &#187; Csps</title>
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	<description>Home for marketing and customer service professionals</description>
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		<title>4 Ways You Can Handle Customer Service Better</title>
		<link>http://returnonbehavior.com/2009/09/4-ways-you-can-handle-customer-service-better/</link>
		<comments>http://returnonbehavior.com/2009/09/4-ways-you-can-handle-customer-service-better/#comments</comments>
		<pubDate>Sat, 26 Sep 2009 03:47:36 +0000</pubDate>
		<dc:creator>Leonard Buchholz</dc:creator>
				<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Operations]]></category>
		<category><![CDATA[3 Years]]></category>
		<category><![CDATA[Attitude]]></category>
		<category><![CDATA[Buchholz]]></category>
		<category><![CDATA[Confidence]]></category>
		<category><![CDATA[Control]]></category>
		<category><![CDATA[Csps]]></category>
		<category><![CDATA[Customer Service Issues]]></category>
		<category><![CDATA[Customer Service Professionals]]></category>
		<category><![CDATA[Frustration]]></category>
		<category><![CDATA[Hot Melt]]></category>
		<category><![CDATA[Invoice]]></category>
		<category><![CDATA[Lost]]></category>
		<category><![CDATA[Mrs Customer]]></category>
		<category><![CDATA[Popsicle]]></category>
		<category><![CDATA[Problem Solving]]></category>
		<category><![CDATA[Sidewalk]]></category>
		<category><![CDATA[Tendency]]></category>
		<category><![CDATA[Troublesome Issues]]></category>

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		<description><![CDATA[Problem solving for Customer Service Professionals is really based on the attitude that you WANT to help the Customer. Without this attitude, it becomes impossible to help in any way and in most cases ends up making the Customer feel as if &#8220;you have done them a favor&#8221; which is, as we know, not at [...]]]></description>
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