Five Incentives for Customer Experience Focus

May 21st, 2010

Fredrik Abildtrup, CEO of TeleFaction guides you through techniques that can be implemented by looking at customer experience in a whole new light. Read the rest of this entry »

Five Incentives for Customer Experience Focus

April 28th, 2010

Fredrik Abildtrup, CEO of TeleFaction guides you through techniques that can be implemented by looking at customer experience in a whole new light. Read the rest of this entry »

5 Steps to Keeping Your Customers

April 26th, 2010

Financial turmoil, economic crisis, credit crunch – haven’t we heard enough? The CEO of TeleFaction looks at ways you can find ways of keeping your customers. Read the rest of this entry »

5 Steps to Keeping Your Customers

March 24th, 2010

Financial turmoil, economic crisis, credit crunch – haven’t we heard enough? Read the rest of this entry »

Forget the crisis! Be S.M.A.R.T. !

September 27th, 2009

It is said that you need to be more conservative in the times of a crisis. This means that you need to assess your business strategies, and adapt to the current situation. Read the rest of this entry »

Forget the crisis! Be S.M.A.R.T. !

September 27th, 2009

It is said that you need to be more conservative in the times of a crisis. This means that you need to assess your business strategies, and adapt to the current situation. Read the rest of this entry »

Is Behavioural Science a Key to Luxury Loyalty?

September 26th, 2009

Although the luxury car market has historically been considered ‘recession proof’, the current economic crisis has sent many makers’ sales plummeting. Read the rest of this entry »

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