Return on Behavior Magazine
Home for marketing and customer service professionals


 
Posts Tagged ‘Convenience’
 

 
road to cm experience

The Road to Customer Loyalty

Customer satisfaction has long been the predominant measure of a company’s success. 
by Peggy Carlaw
0

 
 

The state of Customer Experience 2007

According to a recent report, outstanding customer service is more important than low prices and quality products.
by Micheal Leander Nielsen
0