http://returnonbehavior.com Home for marketing and customer service professionals Sun, 29 Jan 2012 20:15:50 +0000 en hourly 1 http://wordpress.org/?v=3.2.1 http://returnonbehavior.com/2011/11/experiensumer-the-new-consumer-profile/ http://returnonbehavior.com/2011/11/experiensumer-the-new-consumer-profile/#comments Mon, 21 Nov 2011 15:25:57 +0000 David Camps http://returnonbehavior.com/?p=4168 http://returnonbehavior.com/2011/11/experiensumer-the-new-consumer-profile/feed/ 1 http://returnonbehavior.com/2011/09/brands-who-do-it-right/ http://returnonbehavior.com/2011/09/brands-who-do-it-right/#comments Tue, 20 Sep 2011 12:09:35 +0000 Bruce Temkin http://returnonbehavior.com/?p=4013 http://returnonbehavior.com/2011/09/brands-who-do-it-right/feed/ 0 http://returnonbehavior.com/2011/05/global-customer-service-barometer/ http://returnonbehavior.com/2011/05/global-customer-service-barometer/#comments Fri, 06 May 2011 09:44:11 +0000 James Digby http://www.returnonbehavior.com/?p=2793 http://returnonbehavior.com/2011/05/global-customer-service-barometer/feed/ 1 http://returnonbehavior.com/2010/10/building-giving-into-business-5-trends-for-companies-to-consider/ http://returnonbehavior.com/2010/10/building-giving-into-business-5-trends-for-companies-to-consider/#comments Tue, 26 Oct 2010 00:50:50 +0000 Jana Taylor http://www.returnonbehavior.com/?p=2418 http://returnonbehavior.com/2010/10/building-giving-into-business-5-trends-for-companies-to-consider/feed/ 0 http://returnonbehavior.com/2010/05/how-to-build-customer-loyalty-%e2%80%93-make-and-keep-credible-promises/ http://returnonbehavior.com/2010/05/how-to-build-customer-loyalty-%e2%80%93-make-and-keep-credible-promises/#comments Fri, 21 May 2010 01:15:45 +0000 Scott Glatstein http://www.returnonbehavior.com/?p=2136 http://returnonbehavior.com/2010/05/how-to-build-customer-loyalty-%e2%80%93-make-and-keep-credible-promises/feed/ 0 http://returnonbehavior.com/2010/03/how-much-does-bad-customer-service-cost-2/ http://returnonbehavior.com/2010/03/how-much-does-bad-customer-service-cost-2/#comments Wed, 24 Mar 2010 02:14:19 +0000 James Digby http://www.returnonbehavior.com/?p=1931 http://returnonbehavior.com/2010/03/how-much-does-bad-customer-service-cost-2/feed/ 0 http://returnonbehavior.com/2009/09/seven-ideas-to-stop-marketing-wastage/ http://returnonbehavior.com/2009/09/seven-ideas-to-stop-marketing-wastage/#comments Sun, 27 Sep 2009 10:58:26 +0000 TheWiseMarketer.com published by Pete Clark http://returnonbehaviormagazine.com.previewdns.com/?p=833 http://returnonbehavior.com/2009/09/seven-ideas-to-stop-marketing-wastage/feed/ 1 http://returnonbehavior.com/2009/09/key-consumer-trends-for-an-uncertain-2009/ http://returnonbehavior.com/2009/09/key-consumer-trends-for-an-uncertain-2009/#comments Sat, 26 Sep 2009 06:43:53 +0000 TheWiseMarketer.com published by Pete Clark http://returnonbehaviormagazine.com.previewdns.com/?p=699 http://returnonbehavior.com/2009/09/key-consumer-trends-for-an-uncertain-2009/feed/ 0 http://returnonbehavior.com/2009/09/the-state-of-customer-experience-2007/ http://returnonbehavior.com/2009/09/the-state-of-customer-experience-2007/#comments Sat, 26 Sep 2009 02:00:32 +0000 Micheal Leander Nielsen http://returnonbehaviormagazine.com.previewdns.com/?p=425 http://returnonbehavior.com/2009/09/the-state-of-customer-experience-2007/feed/ 0 http://returnonbehavior.com/2009/09/they-have-the-best-reputation-in-the-world/ http://returnonbehavior.com/2009/09/they-have-the-best-reputation-in-the-world/#comments Fri, 25 Sep 2009 11:00:40 +0000 TeleFaction A/S http://returnonbehaviormagazine.com.previewdns.com/?p=218 http://returnonbehavior.com/2009/09/they-have-the-best-reputation-in-the-world/feed/ 0