Return on Behavior Magazine
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Posts Tagged ‘Communication Channels’
 

 
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Building lasting and profitable customer dynamic engagements

The Internet is changing the way businesses engage with their customers. No longer is the front desk or the telephone the only means of interacting with customers.
by Allan Tan
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5 Steps to Keeping Your Customers

Financial turmoil, economic crisis, credit crunch – haven’t we heard enough? The CEO of TeleFaction looks at ways you can find ways of keeping your customers.
by Fredrik Abildtrup
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Consumer Behavior Revolution

There is a rumor circulating that market research as we know it will be on life support by 2012 due to the increase of users on social networks. That is, according to some….
by Daniela Guido
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Why customers love to complain

Complaining, complaining, complaining…more and more people are complaining about everything.
by Peter Niemeyer
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