Measuring customer experience

June 22nd, 2010

Fredrik Abildtrup, the CEO of TeleFaction discusses how you can measure the customer experience effectively to produce true levels of satisfaction. Read the rest of this entry »

Measuring customer experience

May 26th, 2010

The CEO of TeleFaction discusses how you can measure the customer experience effectively to produce true levels of satisfaction. Read the rest of this entry »

Five Incentives for Customer Experience Focus

May 21st, 2010

Fredrik Abildtrup, CEO of TeleFaction guides you through techniques that can be implemented by looking at customer experience in a whole new light. Read the rest of this entry »

Five Incentives for Customer Experience Focus

April 28th, 2010

Fredrik Abildtrup, CEO of TeleFaction guides you through techniques that can be implemented by looking at customer experience in a whole new light. Read the rest of this entry »

5 Steps to Keeping Your Customers

April 26th, 2010

Financial turmoil, economic crisis, credit crunch – haven’t we heard enough? The CEO of TeleFaction looks at ways you can find ways of keeping your customers. Read the rest of this entry »

Five Tips for Marketing in a Recession

September 26th, 2009

The U.S. economy is in a recession and that as marketers, we need to work within that reality. Here are some tips for what you should do.

Read the rest of this entry »

Five Tips for Marketing in a Recession

September 26th, 2009

Are we in a recession? Maybe, maybe not. However, let’s assume that at least the U.S. economy will be in a recession and that as marketers, we need to work within that reality. Read the rest of this entry »

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