Sick of Rotten Call Centers? Do Something About It!
Barely a day goes by without another story of uncaring call centre staff treating customers like dirt…
Home for marketing and customer service professionals
More important facts you cannot ignore – part 4
Whenever you attend marketing, management or customer service conferences, you will hear the same exciting thing every time.
Facts you cannot ignore as a customer service or marketing manager
If you attend a marketing, management or customer service conference, you are bound to hear a whole bunch of quotes and “buzz-sentences”…