Return on Behavior Magazine
Home for marketing and customer service professionals


 
Posts Tagged ‘Business Owners’
 

 
behavior impacting

How is your behaviour impacting customer loyalty?

As business owners we’re constantly looking for ways to engage our customers in a meaningful way that keeps them loyal, and ensures they buy more from us, more frequently.
by Joel Norton
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loyalty sign

Consumer Loyalty

One of the most important things any company can do to help ensure its survival is invest in practices that create consumer loyalty and good customer service is the foundation on which businesses can build satisfactory relation...
by Bailey Shoemaker Richards
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customer service not as good

Your Customer Service: It’s Not As Good As You Think

Ask any business owner if he/she provides excellent customer service and they will undoubtedly answer in the affirmative.  Are your customers satisfied?
by Eric Tompkins
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wink pic

Give your customer a wink

Once upon a time, business owners used to know their customers by name.    
by Daniela Guido
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Building Loyalty – 5 Steps to Succeeding in Difficult Times

Consistently deliver a truly awesome customer experience each and every day..
by Blaine Millet
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