Return on Behavior Magazine
Home for marketing and customer service professionals

Posts Tagged ‘Business Owner’

customer service not as good

Your Customer Service: It’s Not As Good As You Think

Ask any business owner if he/she provides excellent customer service and they will undoubtedly answer in the affirmative.  Are your customers satisfied?
by Eric Tompkins


Make Your Customers Feel Like Stars!

Here are six secrets from the world of celebrity that will get your customers buzzing about you..
by Donna Cutting


The Most Important Customer Service Question

If marketing is the fuel for your business then customer service is the octane…
by TeleFaction A/S


improving customer service copy

Improving Customer Service

Many business owners place so much effort on creating a quality product and gaining new customers, they often do not think about the need to retain customers after they purchase the product or service.
by Tyme White