Improving customer service

March 30th, 2011

Many business owners place so much effort on creating a quality product and gaining new customers, they often do not think about the need to retain customers after they purchase the product or service. Read the rest of this entry »

Improving Customer Service

February 1st, 2011

Many business owners place so much effort on creating a quality product and gaining new customers, they often do not think about the need to retain customers after they purchase the product or service. Read the rest of this entry »

Your Customer Service: It’s Not As Good As You Think

June 22nd, 2010

Ask any business owner if he/she provides excellent customer service and they will undoubtedly answer in the affirmative.  Are your customers satisfied? Read the rest of this entry »

Your Customer Service: It’s Not As Good As You Think

May 21st, 2010

Ask any business owner if he/she provides excellent customer service and they will undoubtedly answer in the affirmative.  Are your customers satisfied? Read the rest of this entry »

The Most Important Customer Service Question

September 26th, 2009

If marketing is the fuel for your business then customer service is the octane…


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Make Your Customers Feel Like Stars!

September 26th, 2009

Here are six secrets from the world of celebrity that will get your customers buzzing about you..
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