Return on Behavior Magazine » Better Customer Service http://returnonbehavior.com Home for marketing and customer service professionals Mon, 09 Jan 2012 09:09:35 +0000 en hourly 1 http://wordpress.org/?v=3.3.2 Tough times mean the customer is king once again http://returnonbehavior.com/2009/09/tough-times-mean-the-customer-is-king-once-again/ http://returnonbehavior.com/2009/09/tough-times-mean-the-customer-is-king-once-again/#comments Sun, 27 Sep 2009 10:37:43 +0000 TheWiseMarketer.com published by Pete Clark http://returnonbehaviormagazine.com.previewdns.com/?p=795 http://returnonbehavior.com/2009/09/tough-times-mean-the-customer-is-king-once-again/feed/ 0