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	<title>Return on Behavior Magazine &#187; Battleground</title>
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		<title>Is Behavioural Science a Key to Luxury Loyalty?</title>
		<link>http://returnonbehavior.com/2009/09/is-behavioural-science-a-key-to-lxury-loyalty/</link>
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		<pubDate>Sat, 26 Sep 2009 11:39:12 +0000</pubDate>
		<dc:creator>TheWiseMarketer.com published by Pete Clark</dc:creator>
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		<category><![CDATA[Credit Crunch]]></category>
		<category><![CDATA[Declining Market]]></category>
		<category><![CDATA[Economic Crisis]]></category>
		<category><![CDATA[Financial Environment]]></category>
		<category><![CDATA[Human Relationships]]></category>
		<category><![CDATA[Loyalists]]></category>
		<category><![CDATA[Luxury Auto]]></category>
		<category><![CDATA[Luxury Brand]]></category>
		<category><![CDATA[Luxury Car Market]]></category>
		<category><![CDATA[Mercedes Benz]]></category>
		<category><![CDATA[Micromass Communications]]></category>
		<category><![CDATA[Name Of The Game]]></category>
		<category><![CDATA[Recession Proof]]></category>
		<category><![CDATA[Relationship Marketing]]></category>

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		<description><![CDATA[Although the luxury car market has historically been considered &#8216;recession proof&#8217;, the current economic crisis has sent many makers&#8217; sales plummeting. Mercedes Benz, BMW and Lexus all reporting losses in September and October 2008, according to MicroMass Communications. With the ongoing credit crunch, many car manufacturers are being forced to rethink some of the old [...]]]></description>
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		<title>Facts you cannot ignore as a customer service or marketing manager</title>
		<link>http://returnonbehavior.com/2009/09/facts-you-cannot-ignore-as-a-customer-service-or-marketing-manager/</link>
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		<pubDate>Fri, 25 Sep 2009 10:43:49 +0000</pubDate>
		<dc:creator>Micheal Leander Nielsen</dc:creator>
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		<category><![CDATA[Relevant Facts]]></category>
		<category><![CDATA[Service Customer]]></category>
		<category><![CDATA[Sustainable Business]]></category>

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		<description><![CDATA[If you attend a marketing, management or customer service conference, you are bound to hear a whole bunch of quotes and &#8220;buzz-sentences&#8221;&#8230; For your benefit, TeleFaction brings you selected facts that are important for most businesses and organizations. This page will be complemented/updated successively, and from 2007 you can expect to find links to TeleFaction&#8217;s [...]]]></description>
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