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	<title>Return on Behavior Magazine &#187; Advances In Technology</title>
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		<title>Why Customer Focus Differentiates</title>
		<link>http://returnonbehavior.com/2009/09/why-customer-focus-differentiates-2/</link>
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		<pubDate>Sat, 26 Sep 2009 05:32:43 +0000</pubDate>
		<dc:creator>Ray Miller</dc:creator>
				<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Advances In Technology]]></category>
		<category><![CDATA[Apology]]></category>
		<category><![CDATA[Common Sense]]></category>
		<category><![CDATA[Customer Focus]]></category>
		<category><![CDATA[Customer Loyalty]]></category>
		<category><![CDATA[Customer Profitability]]></category>
		<category><![CDATA[Edward R Murrow]]></category>
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		<category><![CDATA[Hurry]]></category>
		<category><![CDATA[Indifference]]></category>
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		<category><![CDATA[Prod]]></category>
		<category><![CDATA[Product Quality]]></category>
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		<category><![CDATA[Ray Miller]]></category>
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		<description><![CDATA[Discover the benefits of customer focus and the link with customer loyalty and profitability.. Has this ever happened to you? You&#8217;re in a hurry. You want to complete your business and the person serving you is preoccupied with something other than serving you. Then when you are served, you might get an insincere apology for [...]]]></description>
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