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Posts Tagged ‘Acquisition’
 

 
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Analyst Research Highlights Need To Provide A Unified Customer Experience

We look at the findings from the recent research commissioned from IDC looking at how retailers can improve their sales and customer retention 
by Ariel Lüdi
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The 15 business benefits of a loyalty initiative

When justifying a loyalty initiative, too many executives focus ONLY on the financials, but there are 15 major business benefits – each a competitive advantage – that only a loyalty initiative can provide.
by Peter Clark
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Customer Focus in a Slow Economy

In these tough and challenging times, getting the customer experience right is critical…
by Ray Miller
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