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Posts Tagged ‘Accurate Data’
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Customer Experience
customer service not as good

Your Customer Service: It’s Not As Good As You Think

Ask any business owner if he/she provides excellent customer service and they will undoubtedly answer in the affirmative.  Are your customers satisfied?
by Eric Tompkins
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Customer Experience
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How to turn your call center into a value center

In a lot of discussions I have with clients and potential customers one question always comes up – why are the call centers merely regarded as cost centers?
by Fredrik Abildtrup
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