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Posts Tagged ‘Matter Of Fact’
 

 
 

Relationship capital: the new currency in customer services

Companies are traditionally valued based on profit, assets and liabilities, but author Scott argues that these criteria may not be enough any more…
by Scott @ Loving Outdoors
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ALERD: The new paradigm in dynamic customer surveying.

Ask, Listen, Evaluate Response, Dialogue!
by Micheal Leander Nielsen
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