Return on Behavior Magazine
Home for marketing and customer service professionals



Customer Experience

May 6th, 2011

Global Customer Service Barometer

infographic

The recent report published published by American Express® tells us the state of the customer service industry - with some interesting findings!

Below you will find a handy infographic to help you digest the details.

If however you want all the nitty details, you can click HERE to get your free PDF report.


About the Author

James Digby

For several years James has been involved in startup and entrepreneurship throughout the world. James ever growing network amongst marketing wizard’s, VC’s and startup gurus is invaluable. James is a thought after keynote speaker with strong opinions on all things startup related with recent events with Athens, Moscow, Amsterdam and London. 






 
 

 
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